Services

Comprehensive

Clinical Excellence Framework

We strive to develop the tools and strategies that help our clients reduce errors, improve safety and quality of care, and provide an optimal experience for every patient. Our philosophy is simple: If you can measure it, you can manage it. From in-depth analysis of data to targeted interventions that improve reliability, we have the skills and resources to help your organization achieve long-term success. We understand that each organization has unique needs, which is why our team works closely with leadership to develop a tailored approach based on organizational values and goals. By leveraging research-based best practices from multiple disciplines, we ensure that our solutions are effective and sustainable.

We partner with healthcare providers to transform care delivery through disciplined change management ensuring clinical excellence to every patient, every day by utilizing an evidence-based strategic framework:

1

Purpose

Deliver Highly Reliable
Patient-Centered Care
2

People

Develop Highly Coordinated
Physician Led Multidisciplinary Teams
3

Process

Design
Evidence Based Processes & Protocols
4

Performance

Drive Continuous Process Improvements Strategically With
Data Analytics
5

Professionally Manage

Deliberately Implement & Optimize
Operations Augmented with Technology

An Example Of…

90-Day Phased Engagement

5-7 Days

Assessment Phase

10 -14 Days

Planning Phase

45 Days

Implementation Phase

10 -14 Days

Validation Phase

Purpose

5-7 Days

Assessment Phase

  • Assess Mission /Vision / Value Prop
  • Assess Culture / Commitment to High Reliability
10 -14 Days

Planning Phase

  • Develop Patient-Centered Mission /Vision / Value Prop
45 Days

Implementation Phase

—-

10 -14 Days

Validation Phase

—-

People

5-7 Days

Assessment Phase

  • Assess & Review Current Work Flows / protocols
  • Ensure Current Work Flows / protocols evidence Based
10 -14 Days

Planning Phase

  • Develop Leadership & Team Enhancement Plan
  • Train on Communication, Influence & Leadership
45 Days

Implementation Phase

—-

10 -14 Days

Validation Phase

—-

Process

5-7 Days

Assessment Phase

  • Assess & Review Current Work Flows / protocols
  • Ensure Current Work Flows / protocols evidence Based
10 -14 Days

Planning Phase

  • Develop Evidence based Order sets, algorithms, process flows, policies to address opportunities in collaboration with SME
45 Days

Implementation Phase

  • Collaborate with Stakeholders to strategically roll-out plan
  • Shepherd adoption through governing bodies
  • Educate/Train  all stakeholders
10 -14 Days

Validation Phase

—-

Performance

5-7 Days

Assessment Phase

  • Assess Baseline Metrics
  • Identify KPIs with greatest opportunity to drive Mission and Value Proposition
10 -14 Days

Planning Phase

—-

45 Days

Implementation Phase

—-

10 -14 Days

Validation Phase

—-

Professionally Managed Operations

5-7 Days

Assessment Phase

  • Perform walk-through of current Process
  • Assess organization leadership Commitment
10 -14 Days

Planning Phase

  • Develop Daily strategy / Schedule of operations to hardwire changes
45 Days

Implementation Phase

  • Leverage Kotter’s lead model to drive Change Management
10 -14 Days

Validation Phase

—-

Clinical Leadership Coaching

We believe in creating an environment where healthcare teams feel empowered to make decisions with confidence. Through education and training, we help our clients create a strong safety culture that focuses on developing the skills of their leaders. We are committed to helping our clients implement meaningful change that positively impacts processes, morale, and patient outcomes.

Clinical Operations Training

Our training team is made up of experienced professionals, ensuring that you are provided with the best program possible. We provide tailored programs to meet the needs of each organization’s specific requirements and goals. Our training sessions includes: interactive lectures, hands-on workshops, and case studies which allow for an engaging learning environment. All our programs are delivered in a way that encourages active participation from your staff, while also providing them with invaluable knowledge about current industry trends and best practices.

We believe that by staying up to date on the latest strategies and techniques, we can help organizations improve their internal processes to gain a competitive edge over other organizations.